Customer Service & Transport Coordinator

Customer Service & Transport Coordinator
 Location: Lutterworth
Hours: Full-time, Monday – Friday, 07:00 – 15:00
We are looking for a proactive and organised Customer Service & Transport Coordinator to join our team in Lutterworth. This is a fantastic opportunity for someone who enjoys office-based work and thrives on delivering excellent service.
Key Responsibilities:

• Respond to customer queries via email and phone promptly and professionally

• Resolve issues by liaising with internal and external teams

• Book and manage transport jobs efficiently

• Chase Proof of Deliveries (PODs) to ensure timely records

• Maintain and administer the Transport Management System (TMS)

• Generate customer reports using Excel and Power BI

 

 
What We’re Looking For:

• Strong communication and problem-solving skills

• Organised and able to manage multiple tasks simultaneously

• Proficient in Microsoft Excel, with experience in Power BI a plus

• Previous experience in customer service or transport coordination is desirable

 

 
Why Join Us:

• Daytime hours, Monday to Friday – great work-life balance

• Friendly and supportive office environment

• Opportunity to develop your skills in transport management and reporting

 

 
If you are a reliable, detail-oriented individual who enjoys working in a dynamic office environment, we would love to hear from you!
Apply now and become a key part of our team in Lutterworth.

Apply