https://jobs.co.uk/job/customer-service-telephone-advisor-manchester-coventry-building-society--58cd8dc0-884e-4463-88c9-4ab4fe523414 RSS feed for Customer Service Telephone Advisor - Manchester at Coventry Building Society. en-gb Wed, 24 Jun 2026 22:14:22 GMT https://jobs.co.uk/job/customer-service-telephone-advisor-manchester-coventry-building-society--58cd8dc0-884e-4463-88c9-4ab4fe523414 https://jobs.co.uk/job/customer-service-telephone-advisor-manchester-coventry-building-society--58cd8dc0-884e-4463-88c9-4ab4fe523414 Wed, 24 Jun 2026 11:52:33 GMT Location: Manchester | Salary: 28175.00-28175.00 Annual | Type: Permanent | About the roleWant to change the world? This role offers the chance to build a career that genuinely makes a difference. At The Co-operative Bank, values and ethics shape everything we do, guided by our customer-led Ethical Policy and a 150-year heritage of doing the right thing. The Bank puts people at the heart of every decision and stands up for the causes that matter most.The role of a Customer Service Telephone Advisor will be the first point of contact for customers, taking high volume inbound calls and identifying their banking needs to deliver excellent service and the right outcomes for both customers and the Bank. This role requires delivering a consistently high-quality service while working confidently across multiple systems in a fast-paced environment.As the person in role develops, they''ll build broader skills and knowledge, including learning how to identify, prevent and stop financial crime. Alongside this, the role holder will use problem-solving skills and fresh perspectives to help improve the customer journey.Joining us means contributing to meaningful environmental and societal change, while building a rewarding career with the UK''s original ethical bank.Our... Permanent