https://jobs.co.uk/job/customer-service-technician-pertemps-thames-water--4e74780f-5a63-42f4-82f3-bcee2474a383 RSS feed for Customer Service Technician at Pertemps Thames Water. en-gb Mon, 24 Aug 2026 12:46:20 GMT https://jobs.co.uk/job/customer-service-technician-pertemps-thames-water--4e74780f-5a63-42f4-82f3-bcee2474a383 https://jobs.co.uk/job/customer-service-technician-pertemps-thames-water--4e74780f-5a63-42f4-82f3-bcee2474a383 Mon, 24 Aug 2026 09:21:07 GMT Location: Slough | Salary: A starting salary of £35,265 and up to £45,000 depending on skills and experience. | Type: Full time | Do you have an NVQ Level 2 in Plumbing (or equivalent practical experience) and enjoy solving problems while delivering excellent customer service? Thames Water are looking for a proactive Customer Service Technician to join our Smart Water Metering team. In this field-based role, you'll investigate and resolve meter issues, carry out installations and replacements, and help customers better understand and manage their water usage. Working with customers, delivery partners and the Smart Meter Operations Centre, you'll play a key role in improving service performance, maintaining high-quality standards and supporting Thames Water's environmental commitments through smarter water use and reduced leakage. This is a great opportunity for someone with practical plumbing experience who enjoys working independently, helping customers and making a real difference every day. What you'll be doing as a Customer Service Technician Carrying out Health & Safety, compliance and quality audits across metering activities. Investigating and resolving smart meter issues, including connectivity, stale and zero-read meters. Installing and replacing meters to ensure reliable service for cu... Full time