Customer Service Team Member

Customer Service Team Members need on an ongoing basis - hybrid and £14.50 per hour! Join our client as a Customer Service Team MemberLocation: Belfast, Northern Ireland (Hybrid) Contract Type: Full-Time / Temporary (6 months, possibility to be extended) Salary: £14.50 per hour Industry: Banking and Financial ServicesAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, people-focused environment? If so, we''d love to hear from you!Your new role As a Customer Service Team Member, you''ll be the first point of contact for our client''s customers-whether they''re visiting a branch, calling in, or reaching out online. You''ll play a key role in helping them manage their finances, resolve queries, and feel confident about their banking choices.Key ResponsibilitiesProvide friendly, efficient, and accurate service to all customersHandle a wide range of customer queries and transactionsPromote our digital services and support customers in using themIdentify customer needs and refer them to appropriate banking specialistsMaintain compliance with all regulatory and security proceduresWhat you''ll need to succeed What We''re Looking ForExcellent communication and interpersonal skillsPrevious experience in a bank is a must. A genuine passion for helping peopleAbility to work well in a team and under pressureStrong attention to detail and problem-solving skillsPrevious customer service experience (banking experience is a plus, but not ..... full job details .....
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