Customer Service Team Manager

Customer Service Team Manager Glasgow £35.9k - £44.4k per annum (dependent on skills and qualifications)Full-time HybridJoint-contribution pension from 6% (12% total) - Enhanced maternity and family leave - Life assurance - HolidayPlus - Virtual GP and Employee Assistance Programme plus retail and leisure discounts and many more. REQ5808Customer Service Team ManagerWe''re looking for an experienced and inspiring Team Manager to support our Customer Service Centre and Careline teams.This is an exciting opportunity to lead, coach and develop a team of Customer Service Advisors, creating a positive, high-performing environment where colleagues feel supported to deliver exceptional service. You''ll help ensure every customer receives the right outcome, particularly those in vulnerable situations who may need our help the most.At SGN, we deliver safety, warmth and comfort to homes and businesses. Every role plays an important part in that mission, and this role is no exception. By developing your team and championing great customer service, you''ll make a real difference to the customers and communities we serve.Why join SGN?There''s never been a better time to join us. We''re building a new Customer Service Centre at our Glasgow hub, giving you the opportunity to be part of an exciting new chapter from the very beginning.We care deeply about our customers and our colleagues, and we''re looking for a leader who shares that commitment. If you''re passionate about developing ..... full job details .....