https://jobs.co.uk/job/customer-service-team-leader-uxbridge-employment-agency--bdf2e66c-b490-48b3-9132-b8f824b571a8 RSS feed for Customer Service Team Leader at Uxbridge Employment Agency. en-gb Wed, 10 Jun 2026 12:25:27 GMT https://jobs.co.uk/job/customer-service-team-leader-uxbridge-employment-agency--bdf2e66c-b490-48b3-9132-b8f824b571a8 https://jobs.co.uk/job/customer-service-team-leader-uxbridge-employment-agency--bdf2e66c-b490-48b3-9132-b8f824b571a8 Mon, 01 Jun 2026 23:00:00 GMT Location: Uxbridge | Salary: £38000 - £42000/annum Hybrid working | Type: Permanent | Customer Service Team Leader Uxbridge/Hybrid £38k to £42k (salary negotiable depending on experience) An exciting opportunity has arisen for an experienced customer service professional to lead a high-performing support team. This role will suit someone who is passionate about delivering outstanding customer experiences, developing people, and driving operational improvements. You will play a key role in ensuring customers receive efficient and effective support while creating an environment where team members can thrive and achieve their full potential. Key Duties Delivering an Outstanding Customer Experience Act as a senior point of contact for customer enquiries, ensuring issues are resolved efficiently and professionally. Handle complex customer cases and escalations, delivering positive outcomes. Monitor customer feedback and identify opportunities to enhance service standards. Promote a customer-first culture, ensuring quality and consistency across all interactions. Provide hands-on support with customer enquiries during busy periods when required. Leading and Developing a Team Lead, motivate, and develop a team of Customer Service Advisors. Condu... Permanent