https://jobs.co.uk/job/customer-service-team-leader-uxbridge-employment-agency--aebd4482-da5c-4a9e-8c7b-ab8dc862d4d6 RSS feed for Customer Service Team Leader at Uxbridge Employment Agency. en-gb Wed, 10 Jun 2026 12:24:04 GMT https://jobs.co.uk/job/customer-service-team-leader-uxbridge-employment-agency--aebd4482-da5c-4a9e-8c7b-ab8dc862d4d6 https://jobs.co.uk/job/customer-service-team-leader-uxbridge-employment-agency--aebd4482-da5c-4a9e-8c7b-ab8dc862d4d6 Wed, 03 Jun 2026 11:53:45 GMT Location: Uxbridge | Salary: 38000.00-38000.00 Annual | Type: Permanent | Customer Service Team LeaderUxbridge/Hybrid£38k to £42k (salary negotiable depending on experience)An exciting opportunity has arisen for an experienced customer service professional to lead a high-performing support team. This role will suit someone who is passionate about delivering outstanding customer experiences, developing people, and driving operational improvements.You will play a key role in ensuring customers receive efficient and effective support while creating an environment where team members can thrive and achieve their full potential.Key DutiesDelivering an Outstanding Customer Experience Act as a senior point of contact for customer enquiries, ensuring issues are resolved efficiently and professionally.Handle complex customer cases and escalations, delivering positive outcomes.Monitor customer feedback and identify opportunities to enhance service standards.Promote a customer-first culture, ensuring quality and consistency across all interactions.Provide hands-on support with customer enquiries during busy periods when required. Leading and Developing a Team Lead, motivate, and develop a team of Customer Service Advisors.Conduct regular coaching sessions, one-to-on... Permanent