Customer Service Team Leader

We''re looking for an experienced Team Leader to join a well-established distribution business in a fast-moving consumable goods sector.In this role you''ll team lead 3 members of the customer service team. We are looking for someone bright, personable and looking for a long-term career.The role is Monday - Thurs 9am - 5pm, with an earlier finish on Fridays. Salary is £34,000 + bonus and benefits.Key ResponsibilitiesAct as team leader to support the customer service teamBuild strong relationships with existing customers Handle customer queries and complaints professionally Maintain accurate customer and order records Support order processing and daily team activity Help re-engage inactive customer accounts About YouPrevious experience being a team leader in an office-based environment Previous experience within customer service or sales support/administration Organised and confident working in a fast-paced environment Commercially aware with a proactive approach Able to build long-term customer relationships Good working knowledge of Word and Excel BenefitsMonthly performance bonus and additional incentives Annual Christmas bonus Generous holiday entitlement Additional holiday with length of service Company pension scheme Free on-site parking Clear progression opportunities Supportive and people-focused culture Regular team recognition and engagement ..... full job details .....