https://jobs.co.uk/job/customer-service-team-leader-red-recruitment--5dd9d865-e17d-430d-be6f-95539c868f8e RSS feed for Customer Service Team Leader at Red Recruitment. en-gb Sat, 30 May 2026 17:14:12 GMT https://jobs.co.uk/job/customer-service-team-leader-red-recruitment--5dd9d865-e17d-430d-be6f-95539c868f8e https://jobs.co.uk/job/customer-service-team-leader-red-recruitment--5dd9d865-e17d-430d-be6f-95539c868f8e Sat, 30 May 2026 11:52:55 GMT Location: Norfolk | Salary: 32000.00-32000.00 Annual | Type: Permanent | Customer Service Team LeaderRed Recruitment are recruiting a motivated Customer Service Team Leader to lead a high-performing team that delivers outstanding customer experiences, supports client retention, and helps customers feel informed, reassured, and well supported throughout their journey. Benefits and Package for a Customer Service Team LeaderSalary: Up to 32,000Hours: 37.5 hours per week, flexible hours between 8am - 8pm across Monday to SundayContract: PermanentLocation: Norwich - Hybrid (minimum 3 days per week in office)Training: Full-time in office for the initial training periodDiscounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more24/7 employee assistance programme with an easily accessible appFamily and friends'' discounts on services and productsPension scheme with company contributionFree on-site parking Key Responsibilities of a Customer Service Team Leader:Team Leadership and Development: Lead, coach, and develop a high-performing team. Set clear expectations, provide structured feedback, and create a positive, customer-focused culture.Operational Management: Oversee day-to-day service delivery, monitor p... Permanent