https://jobs.co.uk/job/customer-service-team-leader-proactive-personnel-ltd--8627a83c-000c-423e-8c35-0daa8c8e0b20 RSS feed for Customer Service Team Leader at Proactive Personnel Ltd. en-gb Tue, 06 Oct 2026 19:00:41 GMT https://jobs.co.uk/job/customer-service-team-leader-proactive-personnel-ltd--8627a83c-000c-423e-8c35-0daa8c8e0b20 https://jobs.co.uk/job/customer-service-team-leader-proactive-personnel-ltd--8627a83c-000c-423e-8c35-0daa8c8e0b20 Mon, 05 Oct 2026 23:00:00 GMT Location: Preston | Salary: £32000 - £35000/annum | Type: Permanent | Proactive Personnel are currently looking for a Customer Service Team Leader to start work on a permanent basis in Preston. Duties: Delivery of service excellence through a communicative customer focused approach applied to the customer order process Manage debit/credit note process to meet customer and company requirements Manage customer complaints and returns effectively and efficiently Lead and develop a small, office-based customer service team. Support key accounts and resolve complex queries and claims. Coordinate with marketing, supply and transport teams. Maintain controls across quotations, orders, payments and installations. Drive a collaborative, accountable and customer-focused culture. Requirements: Excellent customer service delivery Proven B2B customer service and team leadership experience. Strong coaching, communication, influencing and conflict-management skills. Ability to prioritise work, solve problems and manage projects in a fast-paced environment. A collaborative, resilient and solutions-focused approach. Proficiency in Microsoft applications and general IT systems. Monday to Thursday 08:00- 17:00 and Friday 08:00- 16:00. ... Permanent