https://jobs.co.uk/job/customer-service-team-leader-mpj-recruitment-ltd--9b501037-51c8-43b7-9a5f-6883c9582ccf RSS feed for Customer Service Team Leader at MPJ Recruitment Ltd. en-gb Sat, 27 Jun 2026 15:28:11 GMT https://jobs.co.uk/job/customer-service-team-leader-mpj-recruitment-ltd--9b501037-51c8-43b7-9a5f-6883c9582ccf https://jobs.co.uk/job/customer-service-team-leader-mpj-recruitment-ltd--9b501037-51c8-43b7-9a5f-6883c9582ccf Sat, 27 Jun 2026 11:51:50 GMT Location: Bradford | Salary: 37000.00-37000.00 Annual | Type: Permanent | Customer Service Team Leader£37,000 + Excellent benefits packageFull time / permanent Bradford (onsite)Do you have experience working as a Customer Service Team Leader within a regulated call centre environment? Are you looking for a new and exciting opportunity within a growing organisation? If so, please do keep reading as we are currently recruiting for an experienced Customer Service Team Leader to join a very reputable and growing client of ours based in the Bradford area. This role extends beyond day-to-day management, offering the opportunity to shape the customer experience, drive team performance, and enhance service delivery. Combining strong people leadership with effective operational oversight, you''ll champion continuous improvement initiatives that reduce avoidable contact and deliver better outcomes for both customers and the business.What will I be responsible for? You will lead, coach and develop a team of Customer Service Representatives, supporting them to deliver consistently high standards of service. This includes regular one-to-ones, ongoing coaching, and creating a culture of ownership and accountability. You will also support recruitment, onboarding and de... Permanent