https://jobs.co.uk/job/customer-service-team-leader-jacob-thomas-associates--aed1e46a-d18d-433a-b4a1-58e2ede2e058 RSS feed for Customer Service Team Leader at Jacob Thomas Associates. en-gb Tue, 14 Jul 2026 16:16:56 GMT https://jobs.co.uk/job/customer-service-team-leader-jacob-thomas-associates--aed1e46a-d18d-433a-b4a1-58e2ede2e058 https://jobs.co.uk/job/customer-service-team-leader-jacob-thomas-associates--aed1e46a-d18d-433a-b4a1-58e2ede2e058 Tue, 14 Jul 2026 11:52:01 GMT Location: Lutterworth | Salary: 29500.00-29500.00 Annual | Type: Permanent | Job Title; Customer Service Team Leader Key Skills; Customer Service Advisor, Call Centre manager Telecommunications, Customer Service, Data Entry, Business to Customer, Inbound Salary; 14.18 per hour / 29,500 per annum Shift; 8.00am-4.30pm or 8.30am-5.00pm Location; Lutterworth The Benefits; Great working environment Free Car Parking Training and development opportunities Fantastic Canteen facilities Possible overtime available We have a very exciting opportunity for a Customer Service Team Leader to assist an national business based in Lutterworth. This is an fantastic opportunity to be part of a professional customer service team delivering first line support for a successful distribution centre. This role is temporary to permanent and can lead to further progression within the company. There are genuine progression opportunities within the business for star performers. The Role; Leading a team of 12-15 customer service staff Coaching team members in resolving customers equities Delivering expert customer service and prioritising their requests Processing orders via phone and internet Data input Being point of contact for escalated queries Working to set procedures and ta... Permanent