https://jobs.co.uk/job/customer-service-team-leader-interaction-recruitment--e9df27ca-9666-43c1-84fe-a4ba0899911e RSS feed for Customer Service Team Leader at Interaction Recruitment. en-gb Fri, 31 Jul 2026 16:16:17 GMT https://jobs.co.uk/job/customer-service-team-leader-interaction-recruitment--e9df27ca-9666-43c1-84fe-a4ba0899911e https://jobs.co.uk/job/customer-service-team-leader-interaction-recruitment--e9df27ca-9666-43c1-84fe-a4ba0899911e Fri, 31 Jul 2026 11:57:27 GMT Location: St. Ives | Salary: 10000-500000 Annual | Type: Permanent | Customer Service Team Leader Full-Time 37.5 Hours Per Week Monday-Friday Office BasedUp to £35,000 (depending on experience)Are you an experienced Customer Service Team Leader looking for your next challenge?We''re recruiting on behalf of a growing, forward-thinking business that truly puts its people first. This is an exciting opportunity to lead a dedicated customer service team within a supportive and collaborative contact centre environment, where you''ll play a key role in delivering an exceptional customer experience.If you''re passionate about coaching others, driving performance, and creating a positive team culture, we''d love to hear from you.The Role As a Customer Service Team Leader, you''ll be responsible for leading and motivating a team of Customer Service Advisors, ensuring they deliver an outstanding experience on every customer interaction.Your responsibilities will include: Leading, motivating and developing a team of Customer Service Advisors.Conducting regular 1-2-1s, coaching sessions and performance reviews.Monitoring KPIs, service levels and quality standards to ensure targets are achieved.Supporting the onboarding, training and ongoing development of new an... Permanent