https://jobs.co.uk/job/customer-service-team-leader-interaction-recruitment--5778d315-829e-498e-a270-1aaee3af985b RSS feed for Customer Service Team Leader at Interaction Recruitment. en-gb Fri, 03 Jul 2026 20:29:32 GMT https://jobs.co.uk/job/customer-service-team-leader-interaction-recruitment--5778d315-829e-498e-a270-1aaee3af985b https://jobs.co.uk/job/customer-service-team-leader-interaction-recruitment--5778d315-829e-498e-a270-1aaee3af985b Thu, 02 Jul 2026 23:00:00 GMT Location: Saint Ives | Salary: Negotiable | Type: Permanent | Customer Service Team Leader Full-Time | 37.5 Hours Per Week | Monday-Friday | Office Based Up to £35,000 (depending on experience) Are you an experienced Customer Service Team Leader looking for your next challenge? We''re recruiting on behalf of a growing, forward-thinking business that truly puts its people first. This is an exciting opportunity to lead a dedicated customer service team within a supportive and collaborative contact centre environment, where you''ll play a key role in delivering an exceptional customer experience. If you''re passionate about coaching others, driving performance, and creating a positive team culture, we''d love to hear from you. The Role As a Customer Service Team Leader, you''ll be responsible for leading and motivating a team of Customer Service Advisors, ensuring they deliver an outstanding experience on every customer interaction. Your responsibilities will include: Leading, motivating and developing a team of Customer Service Advisors. Conducting regular 1-2-1s, coaching sessions and performance reviews. Monitoring KPIs, service levels and quality standards to ensure targets are achieved. Supporting the onboarding, training and o... Permanent