Customer Service Team Leader

Thrive Trowbridge are delighted to be working with our well respected client in the Devizes area who are actively looking to recruit a Customer Service Team Leader on a permanent basis.

What you will be doing:

• Management of the department and client portfolio
• Dealing with queries and processing orders as well as more complex customer service issues
• Advising on new products and services
• Supervision of a team including reviews, development, coaching and training
• Collaboration with a number of other departments

What you will need to succeed:

• Exceptional customer service and administration experience
• Proven track record within a similar role, ideally from a technical product range
• Strong staff management skills including training and mentoring
• Great attention to detail, numeracy skills and the ability to lead by example in this hands-on role
• Excellent communication skills as you will be dealing with a variety of internal departments and clients

What you will receive in return:

• Competitive salary
• Full time Monday to Friday
• Generous benefits package
• The opportunity to join a collaborative environment
• *Please note 100% office based*

What you need to do next:

If you are interested in being considered for this position, please contact sarah.collins@ (url removed)

Thrive are acting as an employment business in relationship to this vacancy.

If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion.

INDTRO