https://jobs.co.uk/job/customer-service-team-leader-barlow-wood-ltd--859714b3-6d2a-45b6-95ae-814bd04a7640 RSS feed for Customer Service Team Leader at Barlow Wood Ltd. en-gb Wed, 21 Oct 2026 17:38:59 GMT https://jobs.co.uk/job/customer-service-team-leader-barlow-wood-ltd--859714b3-6d2a-45b6-95ae-814bd04a7640 https://jobs.co.uk/job/customer-service-team-leader-barlow-wood-ltd--859714b3-6d2a-45b6-95ae-814bd04a7640 Tue, 20 Oct 2026 23:00:00 GMT Location: Macclesfield | Salary: £35000 - £40000/annum | Type: Permanent | We are seeking an experienced Customer Service Team Leader to join our operations team. Working with the General Manager, you will improve customer experience, team performance and accountability. The Role; The role is split between leading the team, handling customer quotes/orders/queries and overseeing deliveries to customers. Lead, coach and support the team while managing key customer relationships. Improve customer experience, order conversion and operational efficiency. Key responsibilities include: Lead and develop a small, office-based customer service team. Support key accounts and resolve complex queries and claims. Coordinate with marketing, supply and transport teams. Maintain controls across quotations, orders, payments and installations. Drive a collaborative, accountable and customer-focused culture. What We Are Looking For We need an experienced, hands-on team leader who develops people and improves operations. You will bring: Proven B2B customer service and team leadership experience. Strong coaching, communication, influencing and conflict-management skills. Ability to prioritise work, solve problems and manage projects in a fast-pa... Permanent