https://jobs.co.uk/job/customer-service-team-leader-barlow-wood-ltd--203c52c8-de40-4aa4-8127-76de54a54a6c RSS feed for Customer Service Team Leader at Barlow Wood Ltd. en-gb Sat, 24 Oct 2026 01:22:27 GMT https://jobs.co.uk/job/customer-service-team-leader-barlow-wood-ltd--203c52c8-de40-4aa4-8127-76de54a54a6c https://jobs.co.uk/job/customer-service-team-leader-barlow-wood-ltd--203c52c8-de40-4aa4-8127-76de54a54a6c Thu, 22 Oct 2026 11:54:28 GMT Location: Macclesfield | Salary: 35000.00-35000.00 Annual | Type: Permanent | We are seeking an experienced Customer Service Team Leader to join our operations team. Working with the General Manager, you will improve customer experience, team performance and accountability. The Role; The role is split between leading the team, handling customer quotes/orders/queries and overseeing deliveries to customers. Lead, coach and support the team while managing key customer relationships. Improve customer experience, order conversion and operational efficiency. Key responsibilities include: Lead and develop a small, office-based customer service team. Support key accounts and resolve complex queries and claims. Coordinate with marketing, supply and transport teams. Maintain controls across quotations, orders, payments and installations. Drive a collaborative, accountable and customer-focused culture. What We Are Looking For We need an experienced, hands-on team leader who develops people and improves operations. You will bring: Proven B2B customer service and team leadership experience. Strong coaching, communication, influencing and conflict-management skills. Ability to prioritise work, solve problems and manage projects in a fast-paced environment. A collaborat... Permanent