https://jobs.co.uk/job/customer-service-team-leader-adecco--7aa4fa66-d629-430d-8997-2c27fbcaeb08 RSS feed for Customer Service Team Leader at Adecco. en-gb Tue, 29 Sep 2026 19:31:34 GMT https://jobs.co.uk/job/customer-service-team-leader-adecco--7aa4fa66-d629-430d-8997-2c27fbcaeb08 https://jobs.co.uk/job/customer-service-team-leader-adecco--7aa4fa66-d629-430d-8997-2c27fbcaeb08 Sun, 27 Sep 2026 23:00:00 GMT Location: Kettering | Salary: £35000 - £40000/annum Annual bonus, 27 days annual leave | Type: Permanent | Customer Serive Team Leader Location: Office-based with 1 day per week working from home Hours: Monday to Friday, 9:00am to 5:00pm About the Role Are you an experienced Customer Service Team Leader OR looking for your next step into leadership? Are you passionate about delivering exceptional customer experiences and supporting the development of others? Would you like to work within a busy, friendly office environment as part of a fantastic team? We are looking for a CS Team Leader to oversee a small Customer Service team, ensuring high levels of customer satisfaction while supporting the day-to-day running of the department. This is a hands-on role where you will lead by example, supporting your team whilst remaining actively involved in customer interactions and administration. Key Responsibilities Leading, motivating and supporting a small Customer Service team Acting as the first point of escalation for customer queries and issues Taking inbound calls and making outbound calls where required Managing and overseeing the ticketing and order management system Monitoring workloads and ensuring enquiries are handled efficiently Responding to customer emails a... Permanent