https://jobs.co.uk/job/customer-service-team-leader-adecco--3e5dda4d-ea3f-47bf-a85c-2ce954d7625f RSS feed for Customer Service Team Leader at Adecco. en-gb Mon, 28 Sep 2026 15:11:46 GMT https://jobs.co.uk/job/customer-service-team-leader-adecco--3e5dda4d-ea3f-47bf-a85c-2ce954d7625f https://jobs.co.uk/job/customer-service-team-leader-adecco--3e5dda4d-ea3f-47bf-a85c-2ce954d7625f Mon, 28 Sep 2026 11:52:49 GMT Location: Desborough | Salary: 35000.00-35000.00 Annual | Type: Permanent | Customer Serive Team LeaderLocation: Office-based with 1 day per week working from home Hours: Monday to Friday, 9:00am to 5:00pmAbout the RoleAre you an experienced Customer Service Team Leader OR looking for your next step into leadership?Are you passionate about delivering exceptional customer experiences and supporting the development of others?Would you like to work within a busy, friendly office environment as part of a fantastic team?We are looking for a CS Team Leader to oversee a small Customer Service team, ensuring high levels of customer satisfaction while supporting the day-to-day running of the department. This is a hands-on role where you will lead by example, supporting your team whilst remaining actively involved in customer interactions and administration.Key ResponsibilitiesLeading, motivating and supporting a small Customer Service teamActing as the first point of escalation for customer queries and issuesTaking inbound calls and making outbound calls where requiredManaging and overseeing the ticketing and order management systemMonitoring workloads and ensuring enquiries are handled efficientlyResponding to customer emails and ensuring service levels are mainta... Permanent