https://jobs.co.uk/job/customer-service-team-lead-starling-bank--ea4a9b8d-23d7-4ed8-ae36-15bf3b8bc7f9 RSS feed for Customer Service Team Lead at Starling Bank. en-gb Mon, 07 Sep 2026 14:22:09 GMT https://jobs.co.uk/job/customer-service-team-lead-starling-bank--ea4a9b8d-23d7-4ed8-ae36-15bf3b8bc7f9 https://jobs.co.uk/job/customer-service-team-lead-starling-bank--ea4a9b8d-23d7-4ed8-ae36-15bf3b8bc7f9 Mon, 07 Sep 2026 11:51:13 GMT Location: Cardiff | Salary: 10000-500000 Annual | Type: Permanent | DescriptionCustomer Service Team LeadLocation: CardiffReporting to: Customer Service Operations ManagerClosing date: Monday 14th September at 10amAt Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business.Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We''re a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive.Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home.Our recruitment process:Interviewing is a two way process and we want you to have the time and opportunity to get to know ... Permanent