Customer Service Support Executive

Are you a dynamic professional with a passion for delivering exceptional customer service? We re looking for a Customer Service Support Executive to join a team environment and make a real impact. If you thrive in a fast-paced, target-driven environment and have a knack for building meaningful customer relationships, this role is for you! Overview As a Customer Service Support Executive, you ll be at the forefront of our customer interactions, handling inbound calls, providing first-class service, and promoting our range of products and services. Benefits Salary £25,000 + commission Permanent position Hours Monday - Friday 9-5.30pm / 1 Saturday per month 10-4pm ( enhanced pay) Christmas bonus 28 days holiday inc bank holidays On site parking Pension scheme Gym discount and Full paid socials Responsibilities Deliver outstanding customer service on every call, ensuring customer satisfaction and loyalty Handle inbound enquiries with professionalism and provide effective solutions Proactively make outbound calls to existing and potential customers Facilitate new customer service processes to support business transformation Maintain accurate records of customer interactions and engagement using spreadsheets and CMS systems Handle challenging conversations with empathy and professionalism, escalating feedback when necessary Qualifications Proven experience in a customer service, with a track record of achieving targets Exceptional communication skills, both verbal and ..... full job details .....