https://jobs.co.uk/job/customer-service-support-coordinator-msc-mediterranean-shipping-company-uk--b42475e6-1636-441e-9d0e-fdb2eb3966c4 RSS feed for Customer Service Support Coordinator at MSC Mediterranean Shipping Company (UK). en-gb Thu, 16 Jul 2026 01:19:18 GMT https://jobs.co.uk/job/customer-service-support-coordinator-msc-mediterranean-shipping-company-uk--b42475e6-1636-441e-9d0e-fdb2eb3966c4 https://jobs.co.uk/job/customer-service-support-coordinator-msc-mediterranean-shipping-company-uk--b42475e6-1636-441e-9d0e-fdb2eb3966c4 Wed, 15 Jul 2026 11:52:28 GMT Location: Ipswich | Salary: 10000-500000 Annual | Type: Temporary | Customer Service Support CoordinatorFull time, permanentWe are looking for a Customer Service Coordinator to join our Customer Service Support team. You''ll have excellent communication skills and a customer-focused approach, supporting internal and external customers while ensuring enquiries are handled efficiently, accurately, and within KPI targets. At MSC UK, you''ll be part of a team where you can develop, grow, and make a real impact.How you will help us and what you can expectAccurate and timely processing of letters of indemnity, re-export bookings, change of destinations, Customer Service Audits and admin related tasks in line with agreed KPIs Manage own workload and communicating effectively with polite telephone manner to resolve queries Maintain information on internal systems such as OVA and the MyMSC platformContribute to team meetings/ discussions, to improve internal processes and the service being delivered to our customers Ensure a high level customer experience by providing timely and polite client assistance, in line with expected standards Build relationships with teams throughout MSCEnsure full recovery of all applicable costsAssist other team members on the C... Temporary