Customer Service / Supply Chain Coordinator

Manpower are pleased to bring an exciting opportunity to market, having been retained on behalf of one of our prestigious partners, a well-known group and historical brand within the industry. They are currently looking to engage a customer service / supply chain coordinator to support the team. This key role connects Sales, Customer Service, and Production to ensure customer requirements are met efficiently and without disruption.

The role

As a central point of contact, you will be responsible for balancing supply and demand across multiple manufacturing sites. You''ll coordinate production schedules, manage inter-site production transfers, and ensure any changes are communicated effectively to both customers and internal stakeholders.

Key responsibilities

• Work with Sales and Customer Service teams to forecast demand and align production plans.
• Coordinate production across multiple sites to balance capacity and maintain service levels.
• Communicate proactively with internal teams and customers regarding supply or schedule changes.
• Analyse demand and production data to identify trends, risks, and opportunities.
• Provide reports and insights to support strategic planning.

Skills & experience

• Background in demand planning, supply chain coordination, or production scheduling within manufacturing.
• Strong understanding of manufacturing processes within packaging.
• Excellent communication and stakeholder management skills.
• Analytical mindset with data interpretation and reporting experience.
• Ability to manage multiple priorities and perform well under pressure.

What We''re Looking For

• Proactive and solution oriented.
• Strong team player with a customer-first mindset.
• Detail-focused and highly organised.
• Comfortable working across multiple sites and functions.

This is an exciting opportunity to play a pivotal role in keeping operations and customer service aligned, while contributing to the success of a market-leading manufacturing business. Apply today for a member of the team to review your application and book in a time suitable for you.