https://jobs.co.uk/job/customer-service-supervisor-travail-employment-group--cfe85ed6-bde0-4904-bc50-c637195e026e RSS feed for Customer Service Supervisor at Travail Employment Group. en-gb Tue, 29 Sep 2026 15:32:15 GMT https://jobs.co.uk/job/customer-service-supervisor-travail-employment-group--cfe85ed6-bde0-4904-bc50-c637195e026e https://jobs.co.uk/job/customer-service-supervisor-travail-employment-group--cfe85ed6-bde0-4904-bc50-c637195e026e Mon, 28 Sep 2026 11:53:03 GMT Location: South Chailey | Salary: 32000.00-32000.00 Annual | Type: Permanent | Customer Service Supervisor 32,000, Near Lewes, Monday to Friday 9:00am - 5:30pm, Permanent, 20 days holiday + bank holidays, Pension, Parking, Christmas Bonus The RoleAn opportunity has arisen for a Customer Service Supervisor to join a small, friendly and dynamic business based near Lewes. Working within a busy customer service department, the Customer Service Supervisor will be responsible for supporting the smooth day-to-day running of the team, combining hands-on customer service with people supervision, coaching and development. You will act as an escalation point for more complex customer queries and complaints, while supporting team members to deliver consistently high standards of service.Organising the team and coordinating daily workloads and prioritiesSupporting the coaching, training and ongoing development of team membersHelping team members work towards agreed development plans and objectivesActing as an escalation point for complex customer enquiries, complaints and disputesConducting return-to-work meetings with team membersSupporting the efficient day-to-day running of the customer service departmentAnswering inbound telephone calls and responding to customer enqu... Permanent