https://jobs.co.uk/job/customer-service-supervisor-travail-employment-group--65a7bbb6-d3b1-4660-8107-a26f3314e2df RSS feed for Customer Service Supervisor at Travail Employment Group. en-gb Thu, 22 Oct 2026 11:06:58 GMT https://jobs.co.uk/job/customer-service-supervisor-travail-employment-group--65a7bbb6-d3b1-4660-8107-a26f3314e2df https://jobs.co.uk/job/customer-service-supervisor-travail-employment-group--65a7bbb6-d3b1-4660-8107-a26f3314e2df Sun, 27 Sep 2026 23:00:00 GMT Location: South Chailey | Salary: £32000/annum Pension, Parking | Type: Permanent | Customer Service Supervisor -32,000, Near Lewes, Monday to Friday 9:00am - 5:30pm, Permanent, 20 days holiday + bank holidays, Pension, Parking, Christmas Bonus The Role An opportunity has arisen for a Customer Service Supervisor to join a small, friendly and dynamic business based near Lewes. Working within a busy customer service department, the Customer Service Supervisor will be responsible for supporting the smooth day-to-day running of the team, combining hands-on customer service with people supervision, coaching and development. You will act as an escalation point for more complex customer queries and complaints, while supporting team members to deliver consistently high standards of service. Organising the team and coordinating daily workloads and priorities Supporting the coaching, training and ongoing development of team members Helping team members work towards agreed development plans and objectives Acting as an escalation point for complex customer enquiries, complaints and disputes Conducting return-to-work meetings with team members Supporting the efficient day-to-day running of the customer service department Answering inbound telephone calls and... Permanent