https://jobs.co.uk/job/customer-service-supervisor-right-now-recruitment--15855604-6b12-41e5-a255-5d3e29fb3567 RSS feed for Customer Service Supervisor at Right Now Recruitment. en-gb Wed, 30 Sep 2026 14:27:35 GMT https://jobs.co.uk/job/customer-service-supervisor-right-now-recruitment--15855604-6b12-41e5-a255-5d3e29fb3567 https://jobs.co.uk/job/customer-service-supervisor-right-now-recruitment--15855604-6b12-41e5-a255-5d3e29fb3567 Wed, 30 Sep 2026 11:54:30 GMT Location: Colnbrook | Salary: 38000.00-38000.00 Annual | Type: Permanent | Right Now Group are recruiting for a Customer Service Supervisor to join an established transport and logistics business based in Colnbrook.This is a hands-on supervisory position, responsible for the day-to-day management and support of the Customer Service team, ensuring customers receive a professional and proactive service while shipments, bookings and operational issues are managed efficiently.You will act as the first point of escalation for the Customer Service Agents, supporting the team with more complex enquiries and operational problems while remaining hands-on during busy periods. The position would suit an experienced Customer Service Supervisor or Senior Customer Service professional from a Freight, Transport, Logistics or Courier environment who enjoys leading people while still being involved in the day-to-day operation.Key Responsibilities of a Customer Service Supervisor:Supervise and support the Customer Service team on a day-to-day basisManage workloads and ensure customer enquiries and bookings are handled efficientlyAct as the first point of escalation for Customer Service AgentsGuide team members through operational issues and take ownership of more complex p... Permanent