https://jobs.co.uk/job/customer-service-specialist-response-personnel-ltd--8121387d-7c7d-4241-8f24-1e846b2ac166 RSS feed for Customer Service Specialist at Response Personnel Ltd. en-gb Thu, 02 Jul 2026 18:46:03 GMT https://jobs.co.uk/job/customer-service-specialist-response-personnel-ltd--8121387d-7c7d-4241-8f24-1e846b2ac166 https://jobs.co.uk/job/customer-service-specialist-response-personnel-ltd--8121387d-7c7d-4241-8f24-1e846b2ac166 Wed, 01 Jul 2026 23:00:00 GMT Location: Hayes | Salary: £29900 - £35500/annum | Type: Contract | Customer Service Specialist 1 year FTC -29,900 - 35,500 Job purpose: Customer Service Specialist We are seeking a proactive and customer-focused Customer Service Specialist to act as the primary operational contact for customers throughout complex service and maintenance projects. This role is responsible for delivering exceptional customer service by coordinating communications, managing operational updates, and ensuring customer expectations are met from project initiation through to completion. Working closely with cross-functional teams including Operations, Engineering, Supply Chain, Quality and Commercial functions, you will help deliver successful customer outcomes while supporting continuous improvement initiatives. Responsibilities: Customer Service Specialist Customer Relationship Management Act as the primary operational point of contact for assigned customer projects. Build and maintain strong day-to-day customer relationships. Prepare customer reports, coordinate meetings and manage routine communications. Provide timely updates on project progress, delivery milestones, risks and operational changes. Escalate commercial or contractual matters to ... Contract