Customer Service Specialist

Customer Service Specialist ILocation: Horsham (Langhurstwood Rd) - Remote Options AvailablePosition Type: Full-Time, 3-Month Contract (Potential for extension)Hours: 37.5 hours per week Monday to Friday, 07:30 - 16:00 (45-minute lunch break)Pay Rate: 15.86 per hourStart Date: ASAPPositions Available: 2About the RoleWe are seeking a highly organized and detail-oriented Customer Service Specialist I to join our Supply Chain Support and Administration team. In this role, you will play a crucial part in bridging the gap between project management, logistics, and finance. Your daily activities will involve reviewing project documentation, initiating client invoices, tracking freight costs, and maintaining vital KPI tracking systems.This is a fantastic opportunity for a professional with a background in supply chain, logistics, or finance to thrive in a high-skill, fast-paced environment.Key ResponsibilitiesInvoicing and Finance Support: Prepare, verify, and transfer invoicing documentation to the Finance team. Raise prepayment, product, and freight TBIs (To Be Invoiced) with 100% accuracy within the correct fiscal periods.Data and System Management: Regularly update and maintain data within IT systems (including Salesforce and KPI sheets) to ensure accurate global performance tracking and month-end financial accruals.Client and Compliance Compliance: Collect client-specific invoice requirements to ensure full contract compliance. Prepare and redact requested records for internal ..... full job details .....