Customer Service Specialist

Customer Service Specialist Sittingbourne 26,000 - 27,000 This is a fantastic opportunity to join a growing and innovative company within the beauty industry, working with a well-established beauty brand that is passionate about delivering exceptional customer experiences. Key Responsibilities:Engage with customers via phone, email, and live chat to resolve enquiries and provide outstanding supportProcess orders, returns, and product-related queries efficiently and accuratelyMaintain detailed records of customer interactions and feedback within internal systemsCollaborate with internal teams to ensure a seamless customer journeyAddress customer concerns professionally, providing timely resolutions and building strong customer relationshipsSupport customers with product information and advice, ensuring a positive brand experience Qualifications:Previous experience in a customer service roleExcellent communication and interpersonal skillsStrong problem-solving abilities and attention to detailConfident using CRM systems and Microsoft OfficePositive attitude with a proactive and team-oriented approachAn interest in beauty, skincare, cosmetics, or wellness would be advantageous What We Offer:Exciting and supportive work environmentHybrid working arrangementOpportunities for professional growth and developmentThe chance to work with a respected and growing beauty brand If you would like to be considered for this opportunity, please submit your CV now! Huntress Search Ltd acts ..... full job details .....