https://jobs.co.uk/job/customer-service-specialist-housing-background-hays-business-support--ed0a40f1-503a-494c-ab37-fb42da29e646 RSS feed for Customer Service Specialist - Housing background at Hays Business Support. en-gb Fri, 21 Aug 2026 19:27:41 GMT https://jobs.co.uk/job/customer-service-specialist-housing-background-hays-business-support--ed0a40f1-503a-494c-ab37-fb42da29e646 https://jobs.co.uk/job/customer-service-specialist-housing-background-hays-business-support--ed0a40f1-503a-494c-ab37-fb42da29e646 Thu, 20 Aug 2026 23:00:00 GMT Location: Chadderton | Salary: £25000 - £26500/annum Benefits | Type: Permanent | Your new company You''ll be joining a well-established service-led business that supports customers across the UK. This is a great opportunity to become part of a busy and collaborative customer service team where the focus is on delivering a smooth, efficient and professional experience for clients and internal stakeholders. This role would particularly suit someone with a background in housing, social housing, repairs & maintenance, property services or resident support who is looking to bring their customer service expertise into a new environment. Your new role Handle inbound customer enquiries and provide timely, professional support. Resolve customer queries efficiently and escalate complex issues where required. Maintain accurate records and update internal systems. Work closely with colleagues to ensure service levels are achieved. Support customers through a variety of communication channels. Deliver a high standard of customer care while managing multiple enquiries. Ensure issues are followed through to resolution, keeping customers informed throughout. What you''ll need to succeed Previous customer service experience is essential. Experience wi... Permanent