Customer Service Specialist

Your new company

My client is looking for a highly organised and proactive customer service specialist / administrator to join their team in Milton Keynes. This is a varied and fast-paced role that will play a key part in supporting daily business operations, working closely with internal teams, customers, suppliers, and senior management.The successful candidate will be a confident communicator with excellent administrative skills, a strong attention to detail, and the ability to manage multiple priorities effectively.

Your new role

• Collaborate closely with the accounting team to ensure smooth and accurate daily invoicing processes.
• Obtain and manage freight quotations, ensuring timely and cost-effective delivery solutions.
• Sales order processing
• Provide administrative support to the Managing Director and Regional Sales Manager.
• Build and maintain strong working relationships with sister companies, facilitating efficient communication and coordination of intercompany orders.
• Support day-to-day office operations and contribute to the smooth running of the business.
• Maintain accurate records and documentation.
• Demonstrate a proactive approach to problem-solving and continuous improvement.

What you''ll need to succeed

• Previous experience in an administrative, office support, or customer service role.
• Strong organisational skills with the ability to prioritise workloads and meet deadlines.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
• A positive, can-do attitude with a strong work ethic.
• Ability to work independently and collaboratively as part of a team.
• High levels of accuracy and attention to detail.
• A sense of urgency and commitment to delivering exceptional results.

What you''ll get in return

• Competitive salary.
• Supportive and friendly working environment.
• Opportunity to work closely with senior leadership.
• Career development and growth opportunities.
• A varied role where your contribution will make a real impact.

If you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV, or call us now.
If this job isn''t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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