Customer Service Specialist

Your new company You''ll be joining a well-established service-led business that supports customers across the UK. This is a great opportunity to become part of a busy and collaborative customer service team where the focus is on delivering a smooth, efficient and professional experience for clients and internal stakeholders.Your new role Handle inbound customer enquiries and provide timely, professional support.Resolve customer queries efficiently and escalate complex issues where required.Maintain accurate records and update internal systems.Work closely with colleagues to ensure service levels are achieved.Support customers through a variety of communication channels.What you''ll need to succeed Previous customer service or customer-facing experience.Strong verbal and written communication skills.Excellent organisational skills and attention to detail.Ability to prioritise workload in a fast-paced environment.Confident problem solver with a proactive approach.Positive attitude and a genuine desire to help customers.Good IT skills and confidence using multiple systems.Be able to get to the office 5 days a week in ChaddertonWhat you''ll get in return In return, you''ll receive an excellent salary of 26,500 plus a great benefits package as well as the chance to develop your customer service career within a supportive team environment. You''ll gain valuable experience in a role where no two days are the same and where your contribution will directly support service quality ..... full job details .....