https://jobs.co.uk/job/customer-service-sales-support-team-leader-huntress-leeds--f90e43e6-5fe9-4ec8-b690-6b82810ff74e RSS feed for Customer Service / Sales Support Team Leader at Huntress - Leeds. en-gb Sat, 03 Oct 2026 04:08:39 GMT https://jobs.co.uk/job/customer-service-sales-support-team-leader-huntress-leeds--f90e43e6-5fe9-4ec8-b690-6b82810ff74e https://jobs.co.uk/job/customer-service-sales-support-team-leader-huntress-leeds--f90e43e6-5fe9-4ec8-b690-6b82810ff74e Fri, 02 Oct 2026 11:53:40 GMT Location: City | Salary: 30000.00-30000.00 Annual | Type: Permanent | Customer Service / Sales Support Team LeaderLocation: East Leeds - office based role Salary: 30-40,000 Benefits: Outstanding holidaysAbout the RoleWe''re looking for a Customer Service/ Sales Support Team Leader to support daily operations - processing orders, managing customer enquiries, coordinating deliveries, and keeping our systems accurate. You''ll be the link between customers, couriers and internal teams, ensuring requests are handled efficiently and communication runs smoothly.What You''ll Be DoingResponding to customer queries by phone and email, resolving service requests professionally and promptlyProcessing and correcting customer, project and partner orders, maintaining accurate recordsLiaising with couriers on deliveries, re-deliveries and damage reportingManaging customer service cases and project queries through to resolutionChasing deliveries and keeping customers updatedRaising RMAs, processing credits, and submitting courier claimsMaintaining accurate CRM and ERP recordsCreating quotations and processing pro-forma paymentsSupporting the team of two and holiday meetings, conducting training/coaching What We''re Looking ForStrong communication and customer service... Permanent