Customer Service / Sales Administrator

Customer Service / Sales AdministratorLocation: WolverhamptonPay Rate: 12.71 per hourHours: 08:00am - 5:00pmContract: Long-term opportunity with the potential for a permanent position following a successful trial periodThe Best Connection is currently recruiting on behalf of our Wolverhampton based client for a Customer Service / Sales Administrator to join their busy and friendly team.This is an excellent opportunity for someone with strong customer service skills who enjoys building relationships with customers. This is not a cold-calling role - you will be working with existing and previous customers, providing support and assisting with their orders and enquiries.Key Responsibilities:Speaking with existing and previous customers over the telephoneProcessing customer orders accuratelyPreparing and issuing quotationsOrdering products internally and coordinating production requirementsAdvising customers on lead times and order progressProviding updates on orders and quotations via emailMaintaining accurate customer records and administration tasksRequirements:Excellent telephone manner and communication skillsStrong customer service experienceProficiency in Microsoft OutlookGood organisational and administrative skillsAbility to work effectively within a busy office environmentDesirable:Previous experience using SAGE software (training will be provided)Benefits:No cold callingFriendly and supportive working environmentFull training provided on internal systemsLong-term role ..... full job details .....