https://jobs.co.uk/job/customer-service-resolution-officer-oscar-underhill-recruitment-solutions-ltd--cc7c9a82-717e-4eb5-88aa-93e8ae9d6ada RSS feed for Customer Service Resolution Officer at Oscar Underhill Recruitment Solutions Ltd. en-gb Sat, 25 Jul 2026 19:32:55 GMT https://jobs.co.uk/job/customer-service-resolution-officer-oscar-underhill-recruitment-solutions-ltd--cc7c9a82-717e-4eb5-88aa-93e8ae9d6ada https://jobs.co.uk/job/customer-service-resolution-officer-oscar-underhill-recruitment-solutions-ltd--cc7c9a82-717e-4eb5-88aa-93e8ae9d6ada Sat, 25 Jul 2026 11:51:48 GMT Location: Acton Trussell | Salary: 15.02-15.02 Hourly | Type: Permanent | Customer Service Resolution Officer (Contact Centre) Location: Stafford (Office Based) Pay Rate: £15.02 per hour PAYE £18.26 per hour Umbrella Contract: Temporary (Initially 3 Months with the view to extension and permanent opportunities) Hours: 36 hours per week Temporary Working Hours: Monday to Thursday: 8:30am 5:00pm Friday: 8:30am 4:00pm Permanent Opportunity: Should permanent positions become available, the salary will increase to £32,349.96 per annum, with working hours operating on a rota between 8:00am and 8:00pm, seven days a week. The Role We are currently recruiting for a Customer Service Resolution Officer to join a well-established Housing Association based in Stafford. This is an exciting opportunity to become part of a busy Contact Centre, delivering exceptional customer service and resolving enquiries at the first point of contact. Working within the Customer Experience team, you will provide a professional, empathetic and efficient service across multiple communication channels while supporting customers with repairs, housing enquiries and general service requests. This role is ideal for candidates who thrive in a fast-paced customer-focused environment and enjo... Permanent