https://jobs.co.uk/job/customer-service-resolution-officer-4recruitment-services--655edf30-a69b-43a5-ad9b-f63a36a03185 RSS feed for Customer Service Resolution Officer at 4Recruitment Services. en-gb Sun, 26 Jul 2026 20:38:31 GMT https://jobs.co.uk/job/customer-service-resolution-officer-4recruitment-services--655edf30-a69b-43a5-ad9b-f63a36a03185 https://jobs.co.uk/job/customer-service-resolution-officer-4recruitment-services--655edf30-a69b-43a5-ad9b-f63a36a03185 Sun, 26 Jul 2026 11:50:42 GMT Location: Stafford | Salary: 15.65-15.65 Hourly | Type: Contract | Customer Service Resolution OfficerStafford £15.65phFull time Office Based This Customer Service Resolution Officer role plays an integral part in Customer Experience Directorate which enables the operational delivery of the following organisational priorities: Delivering more for our customersHaving the capacity to build more homesBeing a great place to work for our colleaguesBeing a financially resilient businessBeing a key influencer in the region Responsibilities: To provide a high-quality first contact resolution service to customers via a range of communication methods, in a friendly and professional manner. Maintaining a flexible approach to covering the opening hours of the business.To demonstrate HPG s values by putting customers first, displaying professionalism, empathy and efficiency while resolving all enquiries at first point of contact, providing a service that the business is proud of.To be responsible for ensuring all communication with customers is recorded accurately, including categorisation, and that all follow up work is acted upon timely and in line with procedure.To be responsible for delivering the Same Day Repairs Service by effectively utilising the DLO r... Contract