https://jobs.co.uk/job/customer-service-resolution-officer-4recruitment-services--4c6392cb-4e58-4d5e-9c53-1e4610b5b3ae RSS feed for Customer Service Resolution Officer at 4Recruitment Services. en-gb Fri, 24 Jul 2026 21:14:41 GMT https://jobs.co.uk/job/customer-service-resolution-officer-4recruitment-services--4c6392cb-4e58-4d5e-9c53-1e4610b5b3ae https://jobs.co.uk/job/customer-service-resolution-officer-4recruitment-services--4c6392cb-4e58-4d5e-9c53-1e4610b5b3ae Thu, 23 Jul 2026 23:00:00 GMT Location: Stafford | Salary: £15.65/hour | Type: Contract | Customer Service Resolution Officer Stafford £15.65ph Full time – Office Based This Customer Service Resolution Officer role plays an integral part in Customer Experience Directorate which enables the operational delivery of the following organisational priorities: Delivering more for our customers Having the capacity to build more homes Being a great place to work for our colleagues Being a financially resilient business Being a key influencer in the region Responsibilities : To provide a high-quality first contact resolution service to customers via a range of communication methods, in a friendly and professional manner. Maintaining a flexible approach to covering the opening hours of the business. To demonstrate HPG’s values by putting customers first, displaying professionalism, empathy and efficiency while resolving all enquiries at first point of contact, providing a service that the business is proud of. To be responsible for ensuring all communication with customers is recorded accurately, including categorisation, and that all follow up work is acted upon timely and in line with procedure. To be responsible for delivering the ‘Same Day Repairs Se... Contract