Customer Service Representative

Are you passionate about ensuring clients receive the highest level of service, building long-lasting relationships? Do you want to work for a global leader in their field? If so, this could be the perfect role for you!About the RoleAs an on-site Customer Service Representative, you will be responsible for building long-lasting relationships with our customer by delivering exceptional customer service and maximising customer satisfaction.You will be responsible for raising quotations and managing the booking in and out process of calibration items. Additionally, you will be the point of contact for the administration of the asset management system and sourcing of new assets (calibration items) as required.The working hours for this role are: 7:15 - 16:00 Mon-Thurs and 8:00 - 12:00 on Fridays.BenefitsCompetitive salaryContinuous development and training plan25 days holiday and the option to buy/sell daysFlexible working optionsAccess to the Trescal PerksHubEmployee well-being programmeMedical Health Cash PlanPension and Life Assurance SchemeCycle to work schemeGym membership discountsRequirementsPrevious experience within a customer service or administration roleExcellent communication skills both written and oral are essentialExcellent IT skills and knowledge of Office SuiteProven ability to identify and meet customers'' needs and requirementsSelf-motivated and team-orientatedAbility to organise your time effectively and perform multi-tasks efficiently and in line with ..... full job details .....