Customer Service Representative

The Role:A 3 month fixed term contract role has arisen within a University to join thier small, friendly team. You will provide a welcoming first point of contact for patients, staff, and visitors, handling enquiries professionally and ensuring excellent customer service. You wil support the smooth day-to-day running of the Clinical and Rehabilitation Services through effective administrative assistance and teamwork, contributing to ongoing service improvement and efficiency.This role is full-time, Monday - Friday, 36.25 hours perwee and based at London Bridge. You will be required to be on-site daily due to the nature of this customer facing role.This role is to start asap to cover whilst they recruit permanenty, which you are also welcome to apply to should you wish.What you ll do:Be the welcoming face of the clinic, greeting patients, staff, students and visitors with professionalism and warmthManage bookings, patient records and payments accurately using our digital systemsProvide efficient administrative and reception support to ensure the clinic runs seamlesslyHandle phone, email and in-person enquiries promptly and courteouslyKeep reception areas organised and inviting, supporting clinic events and promotionsUphold confidentiality, data protection and health and safety standards at all timesContribute to a positive, collaborative team culture and support service improvementsAbout you: You ll bring a positive, customer-focused attitude and the ability to thrive in a ..... full job details .....