Customer Service Representative

Due to exceptional growth TandK Associates are currently recruiting on behalf of our Client in Swadlincote for a Customer Service Representative to join their expanding team on a permanent basis. Reporting to the Customer Care Team Leader, you will be the central link between the Customer, Operations, Sales team and you will be supporting the office to ensure the Clients requirements are met in the most efficient and cost-effective way. You will build relationships with Customers and manage the sales order process through to shipment. This is a fantastic opportunity to join a reputable Company who value each one of their employees and offer some excellent benefits! Customer Service Representative Details and Benefits; Circa £35,000 per annum 5% Annual Company bonus paid based on Company profit and individual performance Permanent role 36.25 hours per week Flexi time system subject to business needs with a start time anywhere from 8am Flexible hybrid working upon completion of training (1days home based / 4 days office based Discounted shopping Employer Pension contribution up to a maximum of 12% Cycle to work scheme Life assurance x 4 annual earnings Health insurance Free on-site parking 25 days holiday per year + bank holidays Subsidised canteen facility on site and free tea / coffee Customer Service Representative Job Details; Build Customer care strategy and follow Company guidelines Identify opportunities for improvement in Customer care and participate in projects ..... full job details .....