Customer Service Representative

Job title: Customer Services RepresentativeLocation: NottinghamSalary: £25,000 p/aBenefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more.Enjoy helping customers and solving problems? Join us as a Customer Services Representative in Nottingham, where you''ll handle customer queries, resolve order issues, manage returns, and ensure every customer receives outstanding service.At XMA, technology is only part of the story. Our success is built on talented people who are passionate about making a difference for customers, communities, and each other. For over 40 years, we''ve helped organisations across the UK unlock the power of technology. Today, we''re one of the UK''s leading independent technology partners, delivering innovative solutions that drive real-world outcomes across the public and private sectors. We believe in empowering our people to grow, challenge themselves, and achieve their ambitions. When you join us, you''ll be part of a collaborative team where ideas are valued, development is encouraged, and your contribution has a genuine impact.Together, we turn ambition into achievement.What you ll be doing: Customer Service Representative Managing customer queries and complaints from initial contact through to resolution.Investigating order, delivery, and service issues involving internal teams and third-party ..... full job details .....