Customer Service Representative

Customer Service and Sales Support RepresentativeGuildford Monday-Friday, 9am-5pm 15.00- 16.50 per hour ( 28,000- 30,000 equivalent) Temp-to-PermWe''re partnering with a leading luxury eyewear brand to recruit a Customer Service and Sales Support Representative for an initial 6-month temporary contract, with the opportunity to become permanent.This is a premium customer experience role where you''ll become a product and brand specialist, delivering a high-touch, consultative service to both B2B and B2C customers. We''re looking for someone who genuinely enjoys building relationships, solving problems and going above and beyond to create an exceptional customer journey.Key responsibilities:Managing customer enquiries via phone and emailSupporting customers with orders, deliveries, returns and product queriesBuilding strong relationships with retail partners and consumersProviding a personalised, premium customer experienceWorking closely with internal teams to ensure seamless serviceProcessing orders and maintaining accurate customer recordsAbout you:Previous customer service experienceExcellent communication and relationship-building skillsProactive, organised and solutions-focusedStrong attention to detailPassionate about delivering outstanding customer serviceThis is a fantastic opportunity to join a prestigious brand and build a long-term career within a growing business.Interested? Apply now or get in touch for more information. Please be aware this advert will remain ..... full job details .....