https://jobs.co.uk/job/customer-service-representative-search--e9e2aafd-8896-49b1-8f1c-e70aa9addd73 RSS feed for Customer Service Representative at Search. en-gb Sat, 25 Apr 2026 21:13:14 GMT https://jobs.co.uk/job/customer-service-representative-search--e9e2aafd-8896-49b1-8f1c-e70aa9addd73 https://jobs.co.uk/job/customer-service-representative-search--e9e2aafd-8896-49b1-8f1c-e70aa9addd73 Wed, 01 Apr 2026 23:00:00 GMT Location: Solihull | Salary: £25500 - £27000/annum + Bonus | Type: Permanent | Customer Service Consultant (Permanent, Full-Time) We are seeking a Customer Service Consultant to deliver excellent service in a high street environment. This role suits someone who enjoys helping people, communicates confidently, and provides a professional experience across in-branch and digital channels. The Role You will be the first point of contact for customers, supporting transactions, understanding their needs, and offering guidance on products and services. You''ll help ensure a smooth, consistent experience across all interactions while building trust and confidence with customers. Key Responsibilities Welcome and assist customers in person and by phone Understand needs and provide tailored solutions Explain products, services, and digital tools clearly Maintain accurate records and support vulnerable customers Follow compliance, risk, and security procedures Work collaboratively with colleagues Stay organised and adaptable in a busy environment What We''re Looking For Customer-facing experience (e.g. retail, hospitality, call centres) Strong communication and interpersonal skills Positive, team-focused attitude Organised, adaptable, and confid... Permanent