https://jobs.co.uk/job/customer-service-representative-search--b44aaee3-fdd5-4a1e-abc8-b1d227ae5012 RSS feed for Customer Service Representative at Search. en-gb Sun, 26 Apr 2026 05:37:47 GMT https://jobs.co.uk/job/customer-service-representative-search--b44aaee3-fdd5-4a1e-abc8-b1d227ae5012 https://jobs.co.uk/job/customer-service-representative-search--b44aaee3-fdd5-4a1e-abc8-b1d227ae5012 Fri, 03 Apr 2026 11:52:37 GMT Location: Shirley | Salary: 25500.00-25500.00 Annual | Type: Permanent | Customer Service Consultant (Permanent, Full-Time)We are seeking a Customer Service Consultant to deliver excellent service in a high street environment. This role suits someone who enjoys helping people, communicates confidently, and provides a professional experience across in-branch and digital channels.The Role You will be the first point of contact for customers, supporting transactions, understanding their needs, and offering guidance on products and services. You''ll help ensure a smooth, consistent experience across all interactions while building trust and confidence with customers.Key ResponsibilitiesWelcome and assist customers in person and by phoneUnderstand needs and provide tailored solutionsExplain products, services, and digital tools clearlyMaintain accurate records and support vulnerable customersFollow compliance, risk, and security proceduresWork collaboratively with colleaguesStay organised and adaptable in a busy environmentWhat We''re Looking ForCustomer-facing experience (e.g. retail, hospitality, call centres)Strong communication and interpersonal skillsPositive, team-focused attitudeOrganised, adaptable, and confident under pressurePassion for delivering ... Permanent