Customer Service Representative

Customer Service AdvisorLocation: Skipton Full-Time, PermanentStart Date: August 2026Are you someone who takes pride in delivering exceptional customer service? Do you enjoy problem-solving and working in a dynamic environment? If so, this could be the perfect opportunity for you!We''re looking for enthusiastic Customer Service Advisors to join an industry-leading, customer-focused organisation. This is your chance to be part of an award-winning company that genuinely values its customers and puts their needs at the heart of everything they do.What You''ll Be Doing:As a Customer Service Advisor, you''ll be the first point of contact for our customers, handling inbound calls and providing them with the support they need. Your key responsibilities will include:Responding to customer enquiries, providing accurate and helpful information about our products and servicesOffering tailored solutions to meet the individual needs of each customerAddressing and resolving customer complaints promptly and professionallyCollaborating with colleagues across different teams to ensure a smooth customer experienceMaintaining a positive and empathetic approach in all interactions, ensuring customers feel valued and understoodWhat We''re Looking For:To thrive in this role, you''ll need:A passion for customer service and helping othersStrong communication skills, both over the phone and in writingThe ability to think on your feet and manage multiple tasks in a fast-paced environmentPatience, ..... full job details .....