Customer Service Representative

Customer Service RepresentativeWe are currently recruiting for a temp to join a well established company based in Newbury .This role is on a temporary basis to start ASAP, until atleast the end of the year so you must be able to commit to that.Full time, 35 hours per week£14.50 per hour We''re looking for a proactive and customer-focused professional to support the team, ensuring excellent service for healthcare customers.Key ResponsibilitiesAccurate contract data entry and managementProcess repair/work orders and manage loan equipmentArrange returns, collections, and proof of delivery requestsHandle customer emails and callsInvestigate and resolve invoice disputesTrack and follow up on customer issues through to resolutionCollaborate with internal teams to deliver exceptional customer serviceWhat We''re Looking ForPrevious customer service or order management experience, ideally within a corporate environmentStrong attention to detail and organisational skillsAdvanced Microsoft Office skills, particularly ExcelGood ERP system knowledgeExcellent communication and problem-solving abilitiesAbility to remain calm under pressure and manage multiple prioritiesIf you have the experience that we are looking for and can commit until the end of the year , please apply on line and I will screen your cv and contact you with more information if successful. ..... full job details .....