Customer Service Representative

Job Title: Customer Service Representative Duration: 12 monthsLocation: Manchester/Hybrid (four days per week in the office)Salary: Circa 31500 per annumPontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone''s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.Are you passionate about providing exceptional customer service? Do you thrive in fast-paced environments and enjoy solving problems? If so, we have the perfect opportunity for you! Our client, a leader in the banking industry, is seeking enthusiastic Customer Service Representatives to join their dynamic team. Why You Should Apply:Work in a vibrant atmosphere where your contributions truly matter.Enjoy a hybrid working model that promotes work-life balance.Competitive salary and benefits package designed to add value to your career.Opportunities for personal and professional growth within a supportive environment.Key Responsibilities:Be the primary point of contact for shareholder inquiries through phone, email, web chat, and written correspondence.Deliver high-quality service while managing client conversations confidently in a busy setting.Execute telephone trades accurately and in line with client instructions and regulatory ..... full job details .....