Customer Service Representative

Job Title: Customer Service Representative
Location: Droitwich, UK - Due to the location you must have access to your own car 
Salary: £26,000 basic + Commission

Job Type: Full-Time 40 hours per week – Monday – Friday 9:00am – 6:00pm
Are you a confident communicator with a passion for sales£ Do you thrive in a fast-paced environment and enjoy engaging with customers£ Would you like to work for a warm and welcoming squad who work hard but also have fun!

About the Role:
As a Customer Service Representative, you will be the first point of contact for our customers. Working in a small friendly team of 6 booking Sales Appointments for our team of Sales Demonstrators.

NO COLD CALLING.

Key Responsibilities:

- Making outbound sales calls to potential and existing customers
- Turning enquiries into appointments and schedule to the Sales Team
- Promoting and selling products/services in a professional manner
- Building and maintaining customer relationships
- Meeting and exceeding sales targets
- Maintaining accurate customer records
- Following up on quotation requests
- Logging and maintain the CRM database

What We’re Looking For:

- Excellent communication and persuasive skills
- A confident, friendly, and professional telephone manner
- Previous experience in telesales or customer service (preferred but not essential)
- Ability to work towards targets and deadlines
- Strong negotiation skills and a results-driven mindset
- Due to the location you must have access to your own car 

What We Offer:

- Full training and ongoing support
- A fun and dynamic work environment
- Career progression opportunities
- Flexible working options
- Commission/bonuses/incentives