https://jobs.co.uk/job/customer-service-representative-older-people-findcore--d82bd6b8-cc2c-4579-a77d-0fc446a226e4 RSS feed for Customer Service Representative (Older People) at FindCore. en-gb Wed, 12 Aug 2026 13:53:00 GMT https://jobs.co.uk/job/customer-service-representative-older-people-findcore--d82bd6b8-cc2c-4579-a77d-0fc446a226e4 https://jobs.co.uk/job/customer-service-representative-older-people-findcore--d82bd6b8-cc2c-4579-a77d-0fc446a226e4 Wed, 12 Aug 2026 11:52:07 GMT Location: Altrincham | Salary: 26000.00-26000.00 Annual | Type: Permanent | FindCore are thrilled to be assisting a fast-growing customer support business with the recruitment of a Customer Care Representative.Permanent position. This is a fully office-based role in Altrincham. Monday - Friday, Permanent.This is a volume telephone role supporting predominantly older customers process applications. The right person will be confident on the phone, comfortable working at pace and, above all, patient, compassionate and genuinely good with people.SalaryNegotiable + Future bonus structure of up to £2,000 + overtime opportunitiesAdditional overtime is available, including enhanced rates for Saturdays (don''t need to work any overtime, it''s just an option)Key ResponsibilitiesHandle a high volume of inbound and outbound customer calls each day.Speak with new enquiries and understand each customer''s individual circumstances.Explain the company''s service clearly, patiently and professionally.Support older customers who may need additional reassurance or time on the telephone.Qualify enquiries and book appointments with the Claims Team.Maintain contact with existing customers throughout their journey.Keep customer information and CRM records accurate and up to date... Permanent