https://jobs.co.uk/job/customer-service-representative-nigel-wright-group--842d782b-fe15-4c69-9244-ae0e095fb88d RSS feed for Customer Service Representative at Nigel Wright Group. en-gb Sat, 18 Jul 2026 19:54:18 GMT https://jobs.co.uk/job/customer-service-representative-nigel-wright-group--842d782b-fe15-4c69-9244-ae0e095fb88d https://jobs.co.uk/job/customer-service-representative-nigel-wright-group--842d782b-fe15-4c69-9244-ae0e095fb88d Sat, 18 Jul 2026 11:51:44 GMT Location: Wallsend | Salary: 28654.00-28654.00 Annual | Type: Permanent | The OpportunityWe are recruiting for a customer-focused professional to join a well-established and growing business as a Customer Service Representative.This is an excellent opportunity for someone who enjoys building strong customer relationships, solving problems and delivering excellent service. Working as part of a collaborative team, you''ll be responsible for managing customer enquiries, processing orders, resolving issues and ensuring a positive customer experience from start to finish.Key ResponsibilitiesManage customer enquiries via phone, email and other communication channels.Process customer orders accurately and efficiently.Provide timely updates and support throughout the customer journey.Investigate and resolve customer queries and complaints.Liaise with internal departments to ensure customer requirements are met.Maintain accurate records using internal systems and databases.Build positive relationships with customers and key stakeholders.Support continuous improvement initiatives to enhance service delivery.About youPrevious experience in a customer service, administration or customer support role.Excellent communication skills, both written and verbal.Strong atte... Permanent